Privacy Policy– Eazipay Commercial Direct Debit Bureau

over 20 years industry experience

unrivalled customer service


ISO9001:2015 certification

Bacs approved

attention to detail

At Eazipay, we are committed to protecting your privacy.

Eazipay does not sell, trade or rent your personal information to other companies. We use the information we collect about you to communicate with you, process orders and to provide a more personalised experience.

Eazipay will not collect any personal information about you except when you specifically and knowingly provide such information.

It may be helpful for you to know how we use the information we collect:

  • If you become a client, we request information from you including your name, e-mail address, postal address and telephone number. This allows us to process and fulfill your order and to notify you of your order status
  • We may also use the information we collect to notify you about important changes at Eazipay and special offers we think you will find valuable


With over 1,600 individual businesses working with us, coupled with twenty years’ experience, you can trust Eazipay to know a thing or two about how important Direct Debit collections can be to your company. No matter what its size or how many years the business has been operating.

We know that integrating Direct Debits into your accounts system will have real, tangible, measurable benefits for your business.

How could it be otherwise? Money you are owed is collected in full and transferred to your account with a minimum of fuss and maximum reliability.

Over the last twenty years, we have developed a reputation for utter reliability, probity and responsiveness.

We never forget that you have a choice and we work hard to prove that with Eazipay as your Direct Debit partner you have made the right choice.


Offering you consistently high levels of customer service lies at the heart of what we do. That’s why we invest significantly in a continuous programme of training and staff development.

Whenever you contact Eazipay, you will be treated with respect and courtesy by staff who are both understanding and committed to giving you the best service we possibly can.

We set the customer service bar high and when we feel we have reached it we set it a little higher. The pursuit of excellence is unending.


We are a Direct Debit bureau service operating to the highest professional standards. Continuous training is part of our everyday experience. For us, being professional isn’t just about what happens within Eazipay. It’s about how we interact with you and adapt our services to match your needs.

We provide you with a dedicated Account Manager who will be on hand to guide, help and support you, whatever query you may have. Our success is down to our attention to detail and the level of service we provide to all of our customers. Every customer, no matter what their size, receives the same high quality of care.

You’re in safe hands with Eazipay.


As well as our Bacs Approved and Affiliate status, we're also one of the first Direct Debit bureaux to receive the ISO9001:2015 certification for our Quality Management System and direct authorisation from City watchdog, the Financial Conduct Authority (FCA).

Obtaining this level of approval validates all our efforts to improve the quality, delivery and reliability of our services and is a clear sign that we are committed to customer satisfaction and providing the highest levels of services and support to all our clients.

Bacs approved

We are also recognised as a Bacs Approved Bureau, which demonstrates that our operational processes and knowledge and expertise not only meet, but exceed, exacting industry standards.


Little things mean a lot. For us the big picture is made up of a mass of detail. Get the details right and the big picture emerges. That’s what we do. Details like who to collect from, where does the money go, how much do we collect and how frequently do we collect it.

We take care of the details – even the small ones!



We are happy to put our reputation in Eazipay's hands.


Sonia Blizzard, Beaming Ltd


By using our website, you consent to the collection and use of this information by Eazipay.

If we decide to change our privacy policy, we will post the changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Eazipay Limited are authorised and regulated by the Financial Conduct Authority, number 615816 under the Payment Services Regulations 2009 for the provision of payment services.
The Financial Ombudsman Service (FOS) is an agency for arbitrating on unresolved complaints between regulated firms and their clients. Full details of the FOS can be found on its website at

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