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Your Privacy is Important to us

This notice informs you how we use the information you give us and how we protect your privacy. It also explains your rights under the UK Data Protection Act (update 2018) and the EU General Data Protection Regulations 2018. We abide by UK Law and our data protection regulator within the UK is the Information Commissioners Office (details below). Our licence number is Z6842984. This can be checked on www.ico.org.uk

Collecting of and purpose for your information

We offer payment services such as direct debits and card payment options for our clients. To provide such a service, we may need to collect personal data such as name, address, contact details. For Directors, partners and shareholders of our client firms we will be required to check your identity in order with our regulatory requirements.

Your information may be used to introduce you to the services we offer, to help with ongoing administration, to contact you with any review or changes that are applicable, for our own business research and analysis.

Withholding of the required data may result in an insufficient service being provided.

We may obtain data from individual customers or from employer firms.

Sharing your data

We may share your personal data with the following organisations –

The Financial Conduct Authority with whom we are regulated or other regulated bodies as required
We may verify your identity by searching publicly available records held by credit reference agencies
Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them

We will not sell or share your information with any other third parties unless we have obtained additional consent from you.

Your rights regarding your data

We will not hold your information for any longer than is necessary and as a maximum no longer than 5 years after you have terminated as a client of our firm unless there is a lawful basis for retention
Should your data be inaccurate we will rectify this without delay
Should you wish us to delete your data at any point, please contact the office as shown further below to make the request. This will be actioned unless there is a lawful basis for us to retain the information in which case you will be advised accordingly
Should you wish to transfer your data to another organisation, please contact the office as below and we will organise this for you
You can request access to your data at any time. We will provide you with a full copy within one month of your request
You can withdraw consent to us holding and processing your information at any time. Please contact the office as below should you wish to do this
We may provide you with updates and bulletins which are appropriate to your service on an ongoing basis – this will be explained to you if it is applicable. You can opt out of these should you wish to – contact us and advise us if you wish to

Security

We have in place a full information security policy, business continuity and disaster recovery plans. We take data security very seriously and have in place we feel the most secure options available to store and transfer your data securely. We can provide details on request.

Our contact details

Should you wish to contact us in relation to any issues within this notice, please contact:

Data Protection Officer
Eazipay Ltd
Sydney House Unit 62
Lancaster way, Ely, Cambs, CB6 3NW

You will be responded to as promptly as possible

Your right to complain

Should you wish to make a complaint in relation to data protection issues relating to our firm, you can contact us as above or you can contact our regulator as follows:

The Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number
www.ico.org.uk

Consent

We are required under the Regulations to obtain your consent to our collection, processing, sharing and holding of your personal data. Please ensure you have read this notice fully and accept all that it contains. If you have any queries, please contact us directly. Please contact us should you not be able to read or understand this notice sufficiently.

luisa grey and eazipay - live on the business hub.

February 2011

Luisa Grey, Eazipay's Director joined Mark Peters and Ian McKendrick, the presenters of Star Radio and KLFM's, The Business Hub, where she discussed, live on air, the benefits of Direct Debit and how it can help businesses of all sizes manage their payment collections.

record month for Direct Debit bureau

February 2, 2011

Eazipay Ltd, a leading Direct Debit processing company, based in Cambridgeshire, has recorded its best month ever for Direct Debit collections during January 2011.

Direct Debit bureau sees growth across the whole of its business

December 7, 2010

Direct Debit processing company, Eazipay Ltd, based in Littleport, Cambridgeshire is poised to finish 2010 on a high note having experienced significant business growth in the last two years.

thebestof Conference

The Eazipay Sales Team are very sad that the thebestof convergence has now ended… we attended the event on the 23rd of April 2010. It was held at the Hilton Hotel in Coventry, and arranged by thebestof franchise team. The Convergence was opened with a video of Nigel Botterill all the way from Egypt, no one thought he would make it back due to the volcanic ash from Iceland.

The film was suddenly stopped as Nigel Botterill ran into the Minster Suite, out of breath, he told us all about his adventure trying to make it home in time for thebestof convergence, he was not going to miss this for the world! He had to hire cars and catch ferries etc to make it home with his son, leaving his wife in Egypt waiting for the next flight home. He had minimal sleep, but was still very lively and energetic. He finally got back to his house early hours of the morning to find his wife turn up at home just half an hour later.

The Convergence was amazing and we all enjoyed the experience very much. We had a lot of interest from thebestof franchisees and we found all the people we spoke to very friendly... so would love to do this again.

Eazipay look forward to working with new thebestof franchisees in the future.

If you are a thebest of franchisee and do not already use Direct Debit, please contact us by requesting a FREE call to discuss our special setup designed just for thebestof franchisees.

Here's what some of our thebestof clients say about us:

“I have found all the staff at Eazipay really friendly and professional. Whenever I have had a query, it has always been dealt with in a very quick and efficient manner and they were really helpful in getting me started. I have recommended them to one of my customers who is also delighted with the Eazipay service”

Rupert Morris, thebestof Trowbridge

“As a new user of Eazipay, I have found Danielle and the team extremely helpful and patient though all stages of the process. The reporting is very good and I have to say the discount for being a bestof franchisee made it worthwhile!”

Julie Marriot, thebestof Havering

“Setting up a ‘thebestof’ franchise, is really quite involved. Some things however, are a lot simpler than you think, and then, there is the world of ‘finance, banking, Direct Debit collection…etc! In a word - Nightmare! Then there is Danielle, and the team at Eazipay – thank goodness for them. Before you even start to work through any of it on your own – just call Eazipay. Even if you don’t understand all of it, they calmly talk you through it, sort everything, send you examples, explain things to other members of you team, keep your customers informed, and really take the hassle out of it all. They work with such professionalism and efficiency. They really are a fantastic asset to my team, and I recommend them to everyone who will be setting up accounts and taking Direct Debits.”

Jacqui Priestley, thebestof Wells

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