Below we have answered the most common questions we're asked about collecting Direct Debits - if you have any questions not covered here, please call our friendly advisors on the number at the top of this page or request a free call.
Q: What is included in the FM Bureau Service?
A: Our Facilties Management (FM) Bureau involves the collection of money via Direct Debit for companies who do not have their own SUN (Service User Number). Using latest technologies, we forward funds directly into clients' accounts, provide reports and maintain payers' databases.
All funds are received into an individual client holding account in your company name, eliminating "cross contamination" from any other funds.
Q: If I have my own SUN, what do I do?
A: You can advise Bacs to connect our commercial bureau number to your SUN - then we can process your Bacs files for you. You can choose what level of service you require - contact Eazipay to discuss.
Q: What name appears on my customers' bank statement?
A: If you have your own SUN - then nothing will change, the registered name of the SUN will appear.
If you wish to use one of our SUN's via our FM service, then your company name will appear alongside ours on the paper mandate - eg Eazipay Ltd re ABC Company - and your company name will appear on the bank statement.