Eazipay awarded for quality standards
July 1, 2011
Eazipay Ltd, a leading Direct Debit processing company based in Cambridgeshire, has been awarded ISO 9001:2008 certification for its Quality Management System, demonstrating its uncompromising commitment to providing the highest quality service and support to its customers.
â€œObtaining this certification validates all of our efforts to improve the quality, delivery and reliability of our servicesâ€, comments Luisa Grey, Director at Eazipay.
â€œOur customers, now more than ever, want to be confident that they are doing business with an organisation that can constantly meet and exceed their expectations. Successfully completing the rigorous processes required for the ISO 9001 accreditation is a clear sign that we are committed to customer satisfaction and providing the highest levels of service and support.â€
The ISO 9001:2008 standard, established by the International Organisation for Standardisation (ISO), is now firmly established as the globally implemented standard for providing assurance about the ability to satisfy quality requirements and to enhance customer satisfaction in supplier-customer relationships.
To earn the prestigious accreditation, Eazipay, which currently provides regular Direct Debit services to over 650 companies in a wide range of market sectors throughout the UK, Europe and beyond, underwent an intensive review process of its quality management system and internal audits of its customer management and sales processes and its document and information tracking capabilities.
The company, which employs 19 full and part time staff, has become one of the fastest growing Direct Debit bureaus in the country. In June 2011, Eazipay recorded its best ever month for Direct Debit collections when a staggering Â£10.9 million worth of Direct Debits were processed on behalf of its clients.
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NOTES TO EDITORS
About Eazipay Ltd
- Established in 2002 by local entrepreneurs Kathy and Ron Bradney, and their colleague, Luisa Grey, Eazipay Ltd has become one of the UKâ€™s fastest growing Direct Debit processing companies.
- Eazipay now provides regular Direct Debit services to over 650 companies in a wide range of market sectors throughout the UK, Europe and beyond.
- In March 2011, Eazipay recorded its best ever month for Direct Debit collections when Â£9.8 million worth of Direct Debits were processed on behalf of its clients.
- Eazipay was recently awarded â€˜Affiliateâ€™ status from Bacs, the governing body for Direct Debit processing in the UK payments industry. The company is now a member of an exclusive group of 38 other Bacs Affiliates, which includes representatives from some of the UKâ€™s leading businesses, banks and building societies, as well as government organisations and banking technology providers.
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