Direct Debit Guide - Reports | Direct Debit
 

Reports

With so much of the Direct Debit process being carried out electronically, it's important to keep a record of all transactions that have taken place.

That's why, as part of our service, Eazipay can arrange to send you any type of Direct Debit report you like.

Daily, weekly, monthly or occasional reports can be supplied quickly and effortlessly, so whether you generate hundreds of Direct Debits a week or ten every month, there is a report to suit your needs.

Eazipay can also set up reports on specific areas of the Direct Debit process, such as non-payers, leavers, joiners etc. We can advise you on a reports package that will be the most use to you and your business but below is a quick summary of the reports that are available.

  • ADDACS Advice of Direct Debit Amendments and Cancellations Service

An ADDACS report is downloaded by Eazipay electronically, directly from your customers paying bank. It advises of any amendment or cancellation to the original set up of the DDi. Eazipay has no control over how many ADDACS reports will be relevant to your company as these changes are usually triggered by your customer.

ADDACS reports will be downloaded on a daily basis, if there is an ADDACS report relating to the SUN we have allocated to your company, it will be made available to you via the secure portal. You will only be charged if you receive a report and there is a CAP on the amount you will be charged. Please refer to your price list.

Remember that these reports are important, if you are providing a service and your customer has cancelled the means to pay for that service, you will probably want to know ASAP.

A list of reason codes is attached, these codes are used throughout the reports to advise why the DDi was cancelled or amended etc.

  • Bacs detailed report showing who is paying and how much

For regular payers i.e. £20 per month on 1st of the month, until further notice “ we will extract payments from your database two working days before the funds are due to be collected.  A Bacs report is created showing you the information and uploaded via the secure portal in the format you require.

For Ad Hoc payers, i.e. you have a billing run and have uploaded the details via the secure portal, the Bacs report will be created on the day you upload the file.

  • ARUDDS Automatic Return of Unpaid Direct Debits

This file is downloaded from Bacs on the 3rd working day after collection.  The (if any) unpaid Direct Debits are withdrawn from the client holding on this day.  The ARUDDS report shows you who didn't pay and why.  If the payer bouncedĀ their DD through lack of funds (refer to payer) we can offer a re-present service. This allows you to automatically try to collect the same amount in 10 days time.

Eazipay will set up your company to allow re-presented items, it will affect your company status globally meaning that all refer to payers will automatically be re-presented.  Eazipay will write an ad hoc letter to your customer advising them of the amount and date of the next collection (£1.50 each). You will also be charged 1 x Bacs file (£3.15) + (No.) x 40p per re-presented payment.

If none of your customer DDis were returned/unpaid there will not be a file or report; therefore no charge will be made. 

 

Eazipay Limited are authorised and regulated by the Financial Conduct Authority, number 615816 under the Payment Services Regulations 2009 for the provision of payment services. www.fca.org.uk
The Financial Ombudsman Service (FOS) is an agency for arbitrating on unresolved complaints between regulated firms and their clients. Full details of the FOS can be found on its website at www.financial-ombudsman.org.uk

© eazipay 2015 | sitemap

site by prussian blue + tIMC

cookie policy

our website uses cookies and similar technologies to help make this website better Read More

happy to accept?

 

 

Cookie Policy

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further

What are cookies

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

How Eazipay Ltd uses cookies

When you use and access the Service, we may place a number of cookies files in your web browser.

We use cookies for the following purposes: to enable certain functions of the Service, to provide analytics, to store your preferences, to enable advertisements delivery, including behavioural advertising.

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:
- Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

For the full disclosure section, including all types of cookies, please click here.

Third-party cookies

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

What are your choices regarding cookies

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

More information about cookies

If you would like more information regarding Cookies please visit the below site:
ICO (Information Commissioner’s Office) - https://ico.org.uk/for-the-public/online/cookies/