Direct Debit Guide - Eazipay's Facility Management Service | Direct Debit
 

Eazipay's Facility Management Service

Naturally, Eazipay is a fully accredited Facilities Management Bureau. In fact, in 2011 it was awarded the coveted 'Affiliate' status by Bacs.

But Eazipay isn't a run of the mill bureau. Rather, it sets the gold standard in Direct Debit Management.

The levels of customer service are second to none and the company offers guidance and training in all aspects of Direct Debit.

Here are just some of the benefits available to customers who become Eazipay Facility Management customers.

  • Funds cleared within three working days

Two working days after the Direct Debit is collected, funds are cleared to the client's Holding Account. They will be in the client's own account between one and two days later.

  • A flat fee of 40p per Direct Debit collection

Eazipay operates a flat fee payment system rather than a percentage of the amount collected. This is fairer.

  • Client name appears on customers bank statements

 This avoids cancellations or queries being raised by customers who may not be certain who is collecting the money.

  • A dedicated account manager

 Eazipay customers have a dedicated account manager who is tasked with keeping the company's reputation for reliability and customer service.

  • Automatic re-presentation service

 Eazipay will automatically re-present Direct Debit requests after 10 days if a first attempt fails. 

Eazipay Limited are authorised and regulated by the Financial Conduct Authority, number 615816 under the Payment Services Regulations 2009 for the provision of payment services. www.fca.org.uk
The Financial Ombudsman Service (FOS) is an agency for arbitrating on unresolved complaints between regulated firms and their clients. Full details of the FOS can be found on its website at www.financial-ombudsman.org.uk

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