Direct Debit Facility | Uncategorized
 

Eazipay's Direct Debit Facility Management Service offers a top-level standard in customer service with guidance and training provided in all aspects of Direct Debit.

These are the main benefits offered to customers who sign up to our Direct Debit Facility Management Service:

Funds cleared in your bank within three working days

Two working days after the Direct Debit is collected, your collected cash is cleared to your private Client Holding Account. They will be transferred to your own account 1-2 days later.

40p flat fee for each Direct Debit collection*

Eazipay operates a flat fee payment system rather than a percentage of the amount collected as we believe this is a much fairer process for our clients, particularly those that are collecting hundreds of payments.

Your company name appears on customers' bank statements

This avoids cancellations or queries being raised by your customers who may not be certain who is actually collecting the money.

We provide a dedicated account manager

Each one of our customers has their own account manager whose job is to uphold our reputation of reliability and customer service.

Automatic re-presentation service

If a Direct Debit fails, we automatically re-present the Direct Debit request 10 days after 10 the first attempt fails.

Helpful reports

To help you manage your business better we can send any type of Direct Debit report you would like to see. Daily, weekly, monthly or occasional reports can be supplied quickly and effortlessly.

If you're unsure, we can advise you on a reports package that will be the most use to you and your business.

We can use your SUN or ours

If you already have a SUN (or OIN as they used to be called), we can collect under it. If not, we can set one up for you to ensure that your collections are uniquely identified with your company to both your customers, and within our system.

For more information on any of our Direct Debit facility management services contact us now and see how we can help you make the most of Direct Debit.

* See price list for full range of charges.

Eazipay Limited are authorised and regulated by the Financial Conduct Authority, number 615816 under the Payment Services Regulations 2009 for the provision of payment services. www.fca.org.uk
The Financial Ombudsman Service (FOS) is an agency for arbitrating on unresolved complaints between regulated firms and their clients. Full details of the FOS can be found on its website at www.financial-ombudsman.org.uk

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