the newest member of the eazipay team
There may be times when you want to make changes to your account with us. Perhaps you want to alter the Direct Debit amount, or maybe you want to collect a payment on a different day. Or you just want the peace of mind of knowing that if you want to make routine tweaks and adjustments to your account on Friday evening, you don’t have to wait until Monday morning to speak with your Eazipay account manager.
Well, now you can. Welcome to the Eazipay Direct Debit Interface, or eddi as it is affectionately known here.
We created eddi because we want you to have more control over your money so that your Eazipay account runs to the benefit of your business. It’s your account and your money. Shouldn’t the control be yours as well?
Online Direct Debit Account Management
Find the info you need easily, via the Eazipay online account portal, or by talking to any of our fantastic team. Dominic explains how
eddi’s key characteristics are:
- You have instant access to the day-to-day operation of your Eazipay account
- You can view and upload all your Eazipay reports
- Payment collection dates and the amount we collect for you can be changed instantly
- You have access to your Eazipay account wherever you are, 365 days of the year
All you have to do is contact your Account Manager who will walk you through eddi’s features and benefits and off you go – full control at your fingertips.
One key element to stress is that you don’t have to use eddi. If you want to stick with your normal way of working with us, then nothing changes. eddi is there if you need it. If you don’t we’ll carry on giving you the full, brilliant back-office support you are used to.
Cash flow is the life-blood of any business, large or small. Lose control of it and your business will suffer. Direct Debit gives you complete control over your cash flow and your business.
Advantages of Direct Debit:
- Direct Debits are easy to set up. They are cost effective to operate and they are totally reliable.
- Money leaves your customer’s account on a particular day in the month and arrives in your account a couple of days later, once they have cleared.
- Simple, reliable, flexible. While you concentrate on your business Direct Debit makes sure you have the cash you are owed, when it falls due.
- Direct Debits don’t get lost in the post.
Offering your customers the opportunity to pay for your goods and services by debit or credit cards, and processing card payments online or by telephone, couldn't be simpler thanks to the Eazipay Card Payment Gateway.
All you have to do is give us the details and we will make the rest happen so you will be able to take payments by phone or through your website. The process is simple, easy, secure and reliable – for you and your customer.
We will give you access to our Merchant Management system and Virtual Terminal so you can process payments in real time.
We also give you unlimited use of the Pay Button which encourages your customers to make prompt online payment. We support all the major debit and credit card providers and allow you to choose between online and telephone card payment processes.
Eazipay is recognised as a successful SEPA Agent, allowing us to provide a SEPA (Single European Payment Area) Direct Debit service to customers wanting to collect Euro’s.
SEPA is an initiative to establish a truly integrated European payments landscape where Euro payments are subject to a uniform set of standards, rules and conditions and can circulate as easily, quickly, securely and efficiently as the UK Direct Debit collection.
Having the whole of the EU open for business is, on the face of it, a golden opportunity for business growth and we are here to support you every step of the way. We will minimise as much of the risk associated with collecting money from customers on mainland Europe as possible.
We hold all the necessary accreditations necessary to collect the payments on your behalf and deliver them to your bank account, on time and in full. It could be a one-off collection, or multiple regular or irregular payments – whatever the combination we can handle it.
Customer service is much more than delivering a decent service level to clients – at least it is to us. For us, top flight customer service has at its heart an understanding of your business and the unique ways in which your business operates. Our services are unique because you are.
That’s why we invest significantly in a continuous programme of training and staff development. Whenever you contact Eazipay, you will be treated with respect and courtesy by staff who are both understanding and committed to giving you the best service we possibly can.
We set the customer service bar high and when we feel we have reached it we set it a little higher. The pursuit of excellence is unending.
We know that no single package will suit everyone, so unlike some companies who use automated systems, at Eazipay we offer a personal and highly efficient service, via your own dedicated account manager, who will personally ensure that our service is the perfect fit for your unique set of needs and requirements.
We charge a flat fee of only 42p per Direct Debit collection, no matter how large your collections are.
Your name will appear on your customer bank statements to promote your brand and lend a professional touch.
Your funds will clear and be in your account within 3 working days – no delays, it’s your money.
There are many ways that Direct Debit can benefit your business and we're very happy to spend time with you to help you find out all the advantages.