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EDDI - Eazipay's Direct Debit Interface. An online portal to access and manage your Direct Debit accounts. find out more

the newest member of the eazipay team

There may be times when you want to make changes to your account with us. Perhaps you want to alter the Direct Debit amount, or maybe you want to collect a payment on a different day. Or you just want the peace of mind of knowing that if you want to make routine tweaks and adjustments to your account on Friday evening, you don’t have to wait until Monday morning to speak with your Eazipay account manager.

Well, now you can. Welcome to the Eazipay Direct Debit Interface, or eddi as it is affectionately known here.

Introducing EDDI

We created eddi because we want you to have more control over your money so that your Eazipay account runs to the benefit of your business. It’s your account and your money. Shouldn’t the control be yours as well?

Online Direct Debit Account Management

Find the info you need easily, via the Eazipay online account portal, or by talking to any of our fantastic team. Dominic explains how

eddi’s key characteristics are:

  • You have instant access to the day-to-day operation of your Eazipay account
  • You can view and upload all your Eazipay reports
  • Payment collection dates and the amount we collect for you can be changed instantly
  • You have access to your Eazipay account wherever you are, 365 days of the year

All you have to do is contact your Account Manager who will walk you through eddi’s features and benefits and off you go – full control at your fingertips.

One key element to stress is that you don’t have to use eddi. If you want to stick with your normal way of working with us, then nothing changes. eddi is there if you need it. If you don’t we’ll carry on giving you the full, brilliant back-office support you are used to.

Direct Debit

Cash flow is the life-blood of any business, large or small. Lose control of it and your business will suffer. Direct Debit gives you complete control over your cash flow and your business.

Advantages of Direct Debit:

  • Direct Debits are easy to set up. They are cost effective to operate and they are totally reliable.
  • Money leaves your customer’s account on a particular day in the month and arrives in your account a couple of days later, once they have cleared.
  • Simple, reliable, flexible. While you concentrate on your business Direct Debit makes sure you have the cash you are owed, when it falls due.
  • Direct Debits don’t get lost in the post.

secure card payment services

Offering your customers the opportunity to pay for your goods and services by debit or credit cards, and processing card payments online or by telephone, couldn't be simpler thanks to the Eazipay Card Payment Gateway.

All you have to do is give us the details and we will make the rest happen so you will be able to take payments by phone or through your website. The process is simple, easy, secure and reliable – for you and your customer.

We will give you access to our Merchant Management system and Virtual Terminal so you can process payments in real time.

We also give you unlimited use of the Pay Button which encourages your customers to make prompt online payment. We support all the major debit and credit card providers and allow you to choose between online and telephone card payment processes.

Call us now on 01353 864949 or complete our contact form and we’ll get back to you.

SEPA Direct Debit

Eazipay is recognised as a successful SEPA Agent, allowing us to provide a SEPA (Single European Payment Area) Direct Debit service to customers wanting to collect Euro’s.

SEPA is an initiative to establish a truly integrated European payments landscape where Euro payments are subject to a uniform set of standards, rules and conditions and can circulate as easily, quickly, securely and efficiently as the UK Direct Debit collection.

Having the whole of the EU open for business is, on the face of it, a golden opportunity for business growth and we are here to support you every step of the way. We will minimise as much of the risk associated with collecting money from customers on mainland Europe as possible.

We hold all the necessary accreditations necessary to collect the payments on your behalf and deliver them to your bank account, on time and in full. It could be a one-off collection, or multiple regular or irregular payments – whatever the combination we can handle it.

Talk to us now on 01353 864949 about how we can help your business be successful across Europe, or complete our contact form and we’ll get back to you.

unrivalled customer service

Customer service is much more than delivering a decent service level to clients – at least it is to us. For us, top flight customer service has at its heart an understanding of your business and the unique ways in which your business operates. Our services are unique because you are.

That’s why we invest significantly in a continuous programme of training and staff development. Whenever you contact Eazipay, you will be treated with respect and courtesy by staff who are both understanding and committed to giving you the best service we possibly can.

We set the customer service bar high and when we feel we have reached it we set it a little higher. The pursuit of excellence is unending.

pricing

We know that no single package will suit everyone, so unlike some companies who use automated systems, at Eazipay we offer a personal and highly efficient service, via your own dedicated account manager, who will personally ensure that our service is the perfect fit for your unique set of needs and requirements.

We charge a flat fee of only 42p per Direct Debit collection, no matter how large your collections are.

Your name will appear on your customer bank statements to promote your brand and lend a professional touch.

Your funds will clear and be in your account within 3 working days – no delays, it’s your money.

Want to know more? Speak to us now on 01353 864949 or complete our contact form.

free advice

There are many ways that Direct Debit can benefit your business and we're very happy to spend time with you to help you find out all the advantages.

We offer a free consultation and without obligation – simply call us on 01353 864949 or complete our contact form and we'll get in touch.

 

See what people are saying and how we are being rated in Google reviews:

★★★★★

James Simpson
SkinViva Ltd
Wonderful company. They offer a very efficient service with a quick turnaround time between Direct Debits being processed and the funds being transferred to your business. They provide good reporting that has helped our business gain a better understanding of our own clients. We've been with Eazipay for several years and all throughout that time we have received great customer service that has a very personal feel to it. It can often feel like you're their only customer!

★★★★★

Michelle
John Cashin Tuition
We have been using Eazipay for our private tuition business for approximately seven years and we couldn't be more impressed. Deciding to use Eazipay has been one of the best decisions we have made. It is so much easier for me now that I do not have to chase customers for payment, it's all done for us - like clockwork. The staff are so helpful, courteous, friendly and super efficient. A very professional service indeed. For me Eazipay are worth their weight in gold!

★★★★★

Mark Ward
Midland Tech
Midland Tech have been using Eazipay for nearly four years and the service has been excellent. It's easy to use, payments are received promptly, and customer service is very good. Emails are answered quickly, nothing is too much trouble, and everyone you deal with is very knowledgeable and friendly I would recommend Eazipay to anyone.

★★★★★

Oliver Thompson
CCCit
We have been using Eazipay to take direct debit payments from our clients since 2008. As a long standing customer our business could just not run without the assurance that we are going to get paid on time. Eazipay has allowed us to grow our business without the hassles involved in collected numerous monthly payments. We really appreciate all the hard work and expertise that the team at Eazipay bring to our business. Thank you from everyone at CCCit

★★★★★

Andrew Straton
Yorkshire Dales Sailing Club
Eazipay have been collecting Direct Debits on behalf of the Yorkshire Dales Sailing Club since 2009 and we have never looked back! It has made our administration, run entirely by volunteers, so much easier and saved us large amounts of cash by not having to post reminders to members every year. Thank you EAZIPAY, you do a great job and I would (and have) recommend you highly to anyone thinking of using a Direct Debit system in the future.

★★★★★

Emma Statham
We have been using the services that Eazipay Ltd offer for some years now and cannot recommend them highly enough. in a nutshell, they offer an incredibly professional, personal , and faultless service allowing us to collect direct debit payments from some of our customers, hassle free. Natalie Terris is our account manager, and she is helpful, friendly and knowledgable. All our queries are dealt with simply and swiftly. All the Eazipay processes we use are simple to use. We wouldn't go anywhere else- Thanks Eazipay! x

★★★★★

121 IT Services Ltd
We started working with Eazipay in September 2013 and since that time they have made both our clients and 121 IT's life so much simpler. The staff are great, friendly and very good at what they do. Would totally recommend them, thank you.

★★★★★

Mark Wyatt
Telecom Network Services
Telecom Network Services has been a customer of Eazipay for 14 years, since I started the business. The staff at Eazipay are outstanding, always efficient and process payments accurately and on time everytime! I recommend Eazipay Ltd, they are a great company to do business with.

★★★★★

Steven Bourne
We have been a client of Eazipay for over two years now and the service is excellent. There is always someone available on the end of the telephone to deal with any queries and it is a very professional set up. The way in which the system operates is very straightforward and we save hours of time and hassle compared with using the old method of standing orders. I would thoroughly recommend Eazipay to any business which wants to make collecting money easy!

★★★★★

Emma Martineau
Phones 4 Business started collecting payments by Direct Debit in 2007. We chose Eazipay and have never looked back. I daren't calculate how much time I have saved in using Eazipay and staying with them is a no brainer! Why change when I have such a good supplier? It is service that counts; Natalie Terriss and the whole team are always very friendly, efficient and reliable. I have no hesitation in recommending them.

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